Website. You will undoubtedly leave satisfied and looking to bring friends and family back for a relaxing afternoon. Soggy fries and a greasy fish sandwich. I have been to Captan Bill's many times, I am not sure if I will return. wait an hour and a half to be seated. However, they were disappointed with the quality and quantity of the food for the price they paid ($216.00) for appetizers, a couple of sandwiches, and cocktails. We took advantage of the outdoor dining and was able to enjoy a beautiful water view. It is very My family and I went here on sunday for their brunch buffet. The service was excellend as the server replenished my sodas and was on top of the drink stuff. So excited for summer to sit outside and enjoy everything this wonderful restaurant has to offer! Besides having award winning cuisine in our bar and dining room we host events for groups of 30 up to 250 guests. I work in education and have been to several parties and events at Captain Bill's I will let my co-worker's know about the horrible treatment we received. Unfortunately it left a lot to be desired. Then they had a table in the middle of the room that had all sorts of cookies, pies and cakes on it. Hotels near The Himes Museum of Motor Racing Nostalgia, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near (ISP) Long Island MacArthur Airport, Asian Restaurants for Families in Bay Shore. The reservation was promptly ready. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I searched for a long time to find a place on long island that has a sunday brunch buffet. I never did like there Dinner food though. Definitely will be back. I will go back as I generally like the restaurant but Saturday night was an off night on a simple dish.More. But how can you mess up "clams on the half shell"?Overall, the food was average in its presentation, quality, and taste. The monkfish with scallion mash potatoes is highly recommended. Easter Brunch Sunday, March 27th9 am to 2 pmSome of our delicious buffet brunch items are:Hash Browns Au Gratin, Bacon \u0026 Sausage Links, Fresh Asparagus with Hollandaise Sauce, Honey Glazed Ham, Roast Leg of Lamb, Prime Rib, Chicken Marsala, Seafood St. James, Eggs Continental Eggs Benedict, Omelettes made to order, Belgian Waffles, and Bettys French Toast. I would like to remind the wait staff that a tip is a gratuity, a bonus /incentive for rewarding good customer service, demonstrating attentiveness, and paying attention to detail (i.e.refilling water glasses, inquiring from customers about their food and dining experience, etc..) which she didn't demonstrate. the way I thought I would be treated as a patron looking to have a nice luncheon with some old friends. I never received my meal and the server blamed the cook and the cook blamed the server. The food took a while to get to the table but it was a nice night and we did not complain. I was very disappointed. I was shocked at how rude this employee was towards me. Easter Brunch Sunday, March 27th9 am to 2 pmSome of our delicious buffet brunch items are:Hash Browns Au Gratin, Bacon & Sausage Links, Fresh Asparagus wit. We startedwith a dozen oysters - so fresh and tasty! Our extensive Sunday Buffet Brunch features a menu suited to all tastes. Staff is ok. I cant wait to come back when the weather gets nicer to enjoy their outdoor seating. He was extremely sarcastic when I requested some type of compensation. I would definitely recommend Captain Bills to everyone. My mother and her friends gave her a $40 tip after being embarrassed and humiliated by this unprofessional waitress. we have yet not been disappointed in the food or the service.. .the view is very nice over looking the water .this is nice place to come for nice meal and service. I have had better (at capt bills). the price. wait for it $31 adults $6.95 children. WEB DEVELOPMENT BY UNION SQUARE ADVERTISING, Captain Bills is proudly powered by WordPress, WEB DEVELOPMENT BY UNION SQUARE ADVERTISING. To use our mobile site, please enable JavaScript. Grilled Filet Mignon $39.00. Their favorite selection was "clams on the halfshell". We asked for a baked potato and they could not accommodate that being it came with roasted potatoes and there were no substitutions! The one thing they should change is to offer butter with their bread basket that's not wrapped in foil. Needless to say, we will not be patronizing Captain Bill's in the near future. Captain Bill's was, or course, one of the restaurants we had to go back to. It is well worth having a meal at Captain Bill's, though the wait for the meal was a bit longer than expected. Chefs Selection of Hot Chafing Dishes My mother and her friends gave her a $40 tip after being embarrassed and humiliated by this unprofessional waitress. Fresh Fruit Platter We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We've taken mom to Captain Bill's a couple of times my wife & mother both agree the fish and lobster are fresh and very tasty. The manager on duty My mom is 95 years young! We got there before 5:00pm. Have been going there for years. I will definitely not be going there for lunch any time soon. Located on the South Shore of Long Island, Captain Bill's is the premier waterfront restaurant. I had one of the largest lobster rolls that was super delicious. Sorry to say Captain Bill we will not be back after all the years of great service and food-Your ship has sailed and so have weMore, I have heard great things about Captain Bills so was looking forward to an enjoyable lunch with my family. The best time to go is during the week or on Sunday nights.Most folks coming off the ferries on Sunday nights are more interested in heading home so parking is an ease and reservations are not necessary. I cant wait to come back when the weather gets nicer to enjoy their outdoor seating. Then we shared a Caesar Salad. What was worse than the food was the callous and disrespectful treatment they received from the waitress. The staff was rude and the food was cold. The fried calamari was soggy, and the chicken wings were bland. more, American, Seafood, Vegetarian Friendly, Vegan Options, Gluten Free Options, Special occasions, Romantic, Scenic view, Large groups, Bar scene. Everything else, table cloth tables, padded chairs and professional wait staff is way ahead of all other bayside restaurants. Are you sure you want to delete this question? I had the French Dip, it may have been thebest sandwich that Ive ever had. It will not be the food or even the bill that makes you feel sick from your dining experience; it will be the poor customer .service and sense of entitlement from the wait staff and lack of accountability by the owners that will leave you feeling nauseous.More, This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For the entrees my wife had the scallops, and I had the seafood plater. Prices are subject to change without notice, Unlimited Bloody Marys, Mimosas, Champagne, Soda, Juice, Coffee & Tea We sincerely apologize for the issues you experienced while you dined at Captain Bill's. The wait staff is unprofessional and has poor customer service skills. Highly recommended the Linguine with Lobster and Shrimp!!! Isn't that a dining experience too? Everyone was so nice and accommodating. Yes, Captain Bill's offers takeout services. We would have been done before others even got to their reservation. Then we shared a Caesar Salad. My mother and two of her friends are Black, and the third friend is Japanese. Improve this listing. more, You seem to have JavaScript disabled. She also ordered a shrimp entree that she also loved. Carving Station Jamie the bartender forewarned me of that. Review. After we ate ourselves into a coma we walked along the dock and watched some poeple fish and crab. The server was kind, attentive, and very knowledgeable. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It has a bar, restaurant and catering rooms. best sandwich that Ive ever had. I dont know why. When it comes to providing meals for our guests, it is absolutely unacceptable that there were items missing from your order. Recently voted Best Seafood Restaurant in the Best of Madison poll, Captain Bills diners rave about the clam chowder, crab cakes and coconut shrimp. We have everything from Eggs, Omelets & Potatoes to Prime Rib, Chicken Marsalla & everything sweet for dess. We were told we needed towait an hour and a half to be seated. But I have to wonder if her vitriolic response and bad attitude weren't racially motivated? Your server comes over and gets your drink order, which they offer unlimited mimosas, bloody marys and champagne, as well as juice, tea and coffee. Not sure what happened, it was like we were in a dead zone.. despite several requests after we placed our orders, we didn't getour meals unril 7:40.. my filet mignon as well as one other was barely warm.. my side order was missing.. the other two orders were ok, but overall, it was really BAD we won't be returning EVER.More, Hi there, Richard. Jamie the bartender forewarned me of that. He eventually he took 10% off of the bill after me badgering him. The staff is super sweet and always makes you feel like family. Take in the lake view while keeping warm by our fire, enjoy a signature hand crafted cocktail or craft tap beer, a mound of shrimp, oysters, fresh fish dishes, excellently grilled steaks, lobster or our Friday night fish fry. Will never go back to this restaurant again with so many other choices in the Bay Shore area. Pecan smoked bacon jam, port wine reduction. The wait staff, the food and restaurant ambiance, everything. ACCESSIBILITY STATEMENT | I ordered a Chicken Caesar. Not at allthe way I thought I would be treated as a patron looking to have a nice luncheon with some old friends. A tip is NOT an entitlement!! I enjoy the brunch at Capt Bills. The food is always freshbeing a seafood lover I am so picky with my fish and I have yet to have a bad meal here. The total cost with several fine alcoholic drinks came to $175.00. 122 Ocean Ave, Bay Shore, NY 11706-8719 +1 631-665-6262 Website. We are so pleased that you both enjoyed your meals - it was our pleasure to serve you! (See Photos) Both choices were absolutely delicious! It will not be the food or even the bill that makes you feel sick from your dining experience; it will be the poor customer .service and sense of entitlement from the wait staff and lack of accountability by the owners that will leave you feeling nauseous. Lunch: 12:00-3:45pm | Dinner: 4:30-9:30pm, Saturday There are so many food options in Bay Shore, you might want to head off to another spot.More, From start to finish, everything was truly the best. shell". If you choose to dine at Captain Bill's, dine at your own risk.
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