Neither 14.0.1 or Premiere Pro 2019 which I still have fail to open the file. Yes, I assumed it would as well, but this is a clean Windows 10 install, with QT 7.7.7 and still no luck. For example, if the file is . This is NOT solved. Sales and . (Note: batch conversion is supported, so you can several mov videos to the program to convert at a time.) I just updated to the most recent version of Quicktime (which, as a result of hardly ever using Quicktime, I had been yet to realize was available). If installed, the Movies & TV app will likely be the default. This help content & information General Help Center experience. When MOV file is damaged and do not play on iPhone then don't freak out because there are many ways to fix not supported iPhone MOV file using appropriate MOV file repair software. August 2015. I'll upgrade again when it's a bit more well done than medium rare. It's highly impossible to research on every device which creates a MOV or MP4 file. To start the conversation again, simply ask a new question. ;-) Hail Eris, and all that. Step 2: Select MP4, MOV, M4V or other iPhone supported video formats. Go to Home > Resize. Copyright 2022 Adobe. QuickTime is on my computer from before I upgraded, however I notice that that Apple don't offer QuickTime for Windows 10 (any attempt to install it fails as the installation insists it's only for Windows Vista or 7). Introduction. My Hitfilm 3 Pro imports 7D files fine. As you can see I try with each new version and in each of now four updates since this problem was posted the result is the same. Later, use 'Preview' button to view the repaired MP4 video file. Even though there is some accident for video import, I choose to encode MOV to HitFilm natively supported video type with pavtube video converter and then the import processes without trouble. Version: 3.36.0 OS: Windows 10 Drats, I uninstalled Express a few days ago. This is only a 23 second clip so I'm not sure what the issue would be. The .mov files that do not work in any Premiere Pro 2020 version after 14.0.1 work just fine in 14.0.1. Just downloaded, installed, then removed 14.0.4 - Same problem as above. Ah, the simple solutions that seem always to come along to problems After installing QuickTime codec without success, I turned to some third party program to encode my MOV videos. Well HitFilm couldn't read the Mov files so I downloaded the latest version of Quicktime (forgot it wasn't installed yet) and tried again no dice! I'm running Windows 10 Pro and I just installed the latest version of QuickTime (7.7.7). All postings and use of the content on this site are subject to the. parylime, Importing .mov "Unsupported File Type : Unknown format" error, User profile for user: Hi. Supported File Types. Jan 27, 2014 3:49 PM in response to Bengt Wrleby Thanks! Are you able to upload a clip that doesn't work for you? I know this is something that's been posted about, but I'm not able to resolve it. Then press [cmd-key + I-key] (opens Inspector) and here You can read. Less. Jan 27, 2014 9:40 AM in response to macminiTJ Thanks for the reply. Answer (1 of 2): .MOV is the common file extension for QuickTime files. I have this problem too. For the past month or so I am getting a notice when attempting to import into Preimere Pro Ver 14.2.0 build 47 --. Step 2. Thanks for the file. In response to F Shippey, Nov 7, 2006 8:49 PM in response to F Shippey Looks like no ones replied in a while. Same problem here. I'm going to be very unhappy if my renewal of my Creative Cloud subscription payment is taken and the old versions I can still use go away. Step 3: Resize video to play on iPhone by tweaking video codec options: Reduce Bitrate: Bitrate plays a direct role of video file size. In response to F Shippey, Question: It also shows up as availabe file in my "movies" pane. Something seems to be up with Quicktime or the QT interface with Hitfilm on your installation, and it might have something to do with Windows 10. Hi, I just updated to Update #7 of HitFilm 3 Pro. I have a .avi video from a camera and wanted to burn to a dvd to watch on dvd player. Adobe tech support online was not aware of the problem. But when we upload .mov file and click to play it, the video can't be played. I actually read something else that said rather than deleting the media cache via Premier Pro (in the preferences menu), you need to go in and delete them from the file explorer. Unsupported file format.' . I'm unable to import .mov files from my Canon 7D. omissions and conduct of any third parties in connection with or related to your use of the site. Since update of Premiere 2020 3 days ago to 14.0.2 I cannot open a project (or create a new project) with .mov files that worked 4 days ago in 2020. If the MP4 video file is playing, then save it to new . I've saved a PowerPoint presentation as a .mov and it plays fine on its own (as a quicktime movie.) @Ziflin That clip imported fine for me on two different systems. In case the file you are trying to repair is not supported by Remo Repair MOV software, you could contact our Technical Support team, they would help you repair the unsupported . Also when I open HitFilm, it says I need to install QuickTime, however I have QuickTime installed on my computer - But I recently upgraded to Windows 10. They all do that. Launch WonderFox HD Video Converter Factory Pro and open the " Converter " interface. Download and install the MOV converter program, open it and click the button under the Converter tab to add the .mov files you want to convert.. Below are the file types accepted by Google: Photos:.jpg, .png, .webp and some RAW files. provided; every potential issue may involve several factors not detailed in the conversations Since update of Premiere 2020 3 days ago to 14.0.2 I cannot open a project (or create a new project) with .mov files that worked 4 days ago in 2020. To start the conversation again, simply ask a new question. I use a Newtek Tricaster to record .mov video files. Any insight into this possible issue would be super-helpful, thanks! provided; every potential issue may involve several factors not detailed in the conversations This site contains user submitted content, comments and opinions and is for informational purposes The file is 1920x1080/24fps and I can upload it if needed. I do a lot of Camtasia on my Win10 machine, latest Camtasia version, to 24fps and it comes in perfectly. A forum where Apple customers help each other with their products. I justr bought HitFilmPro 3 about 3 weeks ago and am loving it! iMovie supports all MOV videos using iMovie-compatible video and audio codecs. Vegas Pro 17 MOV unsupported format. Mac OS X (10.6.5), Plays fine for me as well. See https://community.adobe.com/t5/Premiere-Pro/Variable-frame-rate-video-with-Premiere-Pro/td-p/4601935If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate. Apple disclaims any and all liability for the acts, Import Unsupported MOV Files into the Program. Apple disclaims any and all liability for the acts, To start the conversation again, simply ask a new question. did u get it to work? If so, can you also share a sample media which was captured using the same settings as of the larger media, so that we can use it as a reference? The steps are given below to install the CloudConvert app in Google Drive. Step 3: Set up the conversion parameters. A .mov file, made with a Zoom Q8 that opens fine on either Premiere Pro 14.0.1 or on Media Encoder 14.0 will not open in any update to either application since. Less. Error: "this file uses unsupported compression SHQ2". If you don't see the fnord it can't eat you. I was trying to put .mov file type in Vegas Pro 17 and it's still saying ".mov could not be opened". mp4, and . User profile for user: When you import media or open a library in iMovie 10.1.11 or later on a Mac with macOS Mojave, a window appears that lists incompatible media files in your library. If you have a video file with an unsupported extension, you have two options. However, when I try to drag it into a drop zone, I get the following error message: "Unsupported File Type: Unknown Format" but it's a .mov file!?? Apple may provide or recommend responses as a possible solution based on the information I believe it's the ImporterQuicktime.prm file. it's the 2nd part of a longer project that i had to break into two parts. I tried mkv, mp4, and mov. .MOV is just a wrapper for content. Error message with file that works in 14.0.1Noted much smaller .mov importer than beforeSame file in version 14.0.1. Awhile ago I decided to try my new laptop, since I finally got HitFilm installed. I noted some changes to what I think is the importer but still, only the 14.0.1 version of Premiere Pro CC will import a .mov file. Step 1. It appears no change in the issue in regard to file size of the .mov. http://mediaarea.net/en/MediaInfo/Download, https://community.adobe.com/t5/Premiere-Pro/Variable-frame-rate-video-with-Premiere-Pro/td-p/4601935. Read and tell - and we will be so much better in answering. I have been using my year old desktop with core I-7 4770 processor with 12 Gigs of Ram which I upgraded to W10 just before buying HitFilmPro. To solve the issue of the file size, you can reduce the file size so that the file can be accessible. thank you for your prompt reply. I'm unable to import .mov files from my Canon 7D. i've done nothing different with this movie. I would like to get this issue checked. 14.0.2 won't import .mov anymore "unsupported compression format". MTS and M2TS (AC-3 Filter required for Windows 8 and Windows 7). Imported well on Win10, Qt 7.7.7., Hitfilm 3 Pro. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of How to clean media cache in Premiere Pro? Step 1: Download and install AVS Video Converter. All rights reserved. Thanks for anything you can do. Install the software and run it. M4V: M4V: Media container format: Developed by Apple Inc., M4V is very similar to MP4. What produced that media? iMovie creates copies of the media files in the H.264 format. Following. For more information, see this article. "The file has an unsupported compression type" imp /t5/premiere-pro-discussions/quot-the-file-has-an-unsupported-compression-type-quot-importing-mov-files/td-p/12694748, /t5/premiere-pro-discussions/quot-the-file-has-an-unsupported-compression-type-quot-importing-mov-files/m-p/12694759#M390973, /t5/premiere-pro-discussions/quot-the-file-has-an-unsupported-compression-type-quot-importing-mov-files/m-p/12694785#M390977, /t5/premiere-pro-discussions/quot-the-file-has-an-unsupported-compression-type-quot-importing-mov-files/m-p/12694802#M390980, /t5/premiere-pro-discussions/quot-the-file-has-an-unsupported-compression-type-quot-importing-mov-files/m-p/12763868#M396263, /t5/premiere-pro-discussions/quot-the-file-has-an-unsupported-compression-type-quot-importing-mov-files/m-p/12926671#M410176. If video file is from an iPhone 7 or later and running iOS 11, change the video format in Settings > Camera > Formats and choose Most Compatible. Step 2: Run AVS Video Converter and select your input video file. Click on Settings (Gear icon) from the top right and open the Settings option. Follow up - Just tried 14.0.3 version and, like 14.0.2 before it I get the same error. Johan Jonasson, Jan 14, 2011 5:26 AM in response to parylime, User profile for user: Note. I'm getting the error mesage"The file has an unsupported compression type". Tape Data Recovery Retrives data from all types and capacities of tape drives including LTO 1, LTO 2, LTO 3, . As in 14.0.4 or whatever specific numbers you have. Sorry for the back and forth skipperadam, but thank you for the indepth information and sample clip. In fact, MP4 is a subset of QuickTime that only supports codecs that are part of the MP4 standard and ski. Is there a way to flag this as "unsolved" I never marked it as "complete" despite what it says above. Launch EaseFab Video Converter on your computer. Thanks, Ann. If the file is a document, you can remove unnecessary things such as images and videos to reduce the size. when i open that info window, it only says it's a quicktime movie how do i determine video and audio information? Hi Aidin, would you mind adding a bit more details about your machine please? Saw that and did it. Frame rate : YY.yy frames per second. For example, if we upload a .mp4 file to Sharepoint library and click it, the video can be played. I fear for the day when I try an upcoming update and the choice for 14.0.1 has scrolled offthen I'm back to 2019 version which, thankfully I kept for just such a circumstance. Step 2 Choose Output Format as QuickTime MOV. @DrFnord, I WOULD say double check your GPU drivers and Quicktime are current on the new laptop, but I have been properly conditioned to not see the Fnords Who am I talking to? All postings and use of the content on this site are subject to the. Hello friendzZzIn this video let's see how to fix After Effects error Can't import file , unsupported filetype or extensionIn After effects. . MacBook Pro, The data inside the wrapper can be in many different forms. Wonder what the difference is? macminiTJ, Jan 27, 2014 3:26 AM in response to F Shippey, User profile for user: Note the file size of the two versions. Then click on 'Repair' button and wait till the scanning process completes. ParkerL wrote on 8/11/2019, 11:03 PM. 14.0.2 won't import .mov anymore "unsupported compression format". Steps to Convert MOV to QuickTime MOV Easily on Windows/Mac Step 1 Add MOV Files to MOV Converter. Thank you. Could you please provide a download link for the sample media file captured using Zoom Q4n or Q8 so that we can test the issue at our end? Step 1: Free download and launch VideoProc Converter, choose Video, click + Video, and import the video that iPhone won't play. Earlier you mentioned that it works in 14.0.1. Q: What i'm actually wondering is whether .mov file can be played from Sharepoint Online library. As far as I remembered .mov and .mp4 should work in iDVD and iMovie but I had the same error in both programs. Earlier this week I bought a new laptop for traveling because my old Dell is limping along. Hi Everyone! Here's a Zoom Q8 file that will not open in Premiere Pro 14.0.4. I've tried uninstalling a Quicktime and re-install and other ways, such as download a codec, this problem cause only on Vegas Pro 17 , other Movie Studio also . only. Windows 7, QT 7.7.7. Everytime i try to do this, i get the following error: ,,After Effects error: Can't import file "NAME.mov": unsupported filetype or file extension (0::1) Even though i have the LATEST quicktime, when i click ,,File">,,Export"> it says ,,QuickTime 7.4.1 or later required" (i'm not sure this really helps) I have upgraded from Windows 7 to 10 and I am getting this message "This file isn't playable. For what it's worth, I read in another thread to try renaming the .mov to .mp4 and that actually worked fine. Step 11 didn't work - cmd returned with ''msiexec' is not recognized as an internal or external command,operable program or batch file.'. the first part was successfully burned to disk. After you install or re-install Quicktime player or Quicktime Pro on your computer, Just reboot (or restart) your computer. I will wait for a couple of months and hopefully they will sort this out. iDVD has worked fine for years and now everytime I try to import clip the same message as you get keeps coming up. Open Google Drive (drive.google.com) on your web browser on your PC. The new updates will open a .mov from an iPhone so I suspect testing stopped there. Follow the steps here to create a patched installer to get around the QuickTime installation issue or when the time comes skip to point 10 to do it without making a custom installer. any proposed solutions on the community forums. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. @Triem23 ;D I finally broke
through my proper conditioning when I became a Dr. ("I'm not a Doctor in real life but I play one on the Internet") Well my problem was solved when I rebooted my system. After that i converted it to DNxHDwithout problem too. I've imported both mov and mp4 from a number of different cameras without issue in 14.0.2, .3, and now .4. Hi, I tried all the steps on that page, and none of them worked. There was no changes to the ImporterQuicktime.prm so I'm not surprised. More Open the movie file with QuickTime-player (as it can open so many more). As soon as I opened a project, all of the .MOV files in my media bin had errors on them, so I relinked them as usual. First system was Win 7, QuickTime 7.7.6 and HitFilm 3 Pro. Go to Original Course View page. For more information, see this article. It cannot play other formats such as AVCHD, MKV or WEBM, etc. It does seem to be related to the "flavor" of the .mov file. You can have a try. To convert incompatible media files immediately, click Convert in the window. My tech support agent said he would notify the developers. If it's an image, you can reduce the size by using Paint: Open Paint and load the image. Hi, I'm new to Hit Film and I just downloaded HitFilm 3 Express. 14.0.2 won't import .mov anymore "unsupported comp /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/td-p/10942202, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10942258#M254167, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10942415#M254183, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10955765#M255344, Error message with file that works in 14.0.1, Noted much smaller .mov importer than before, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10990752#M258001, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10974876#M256917, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10990771#M258004, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10992031#M258108, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10992058#M258114, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10992069#M258117, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/10992164#M258124, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11013486#M260113, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11013552#M260121, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11013625#M260130, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11013845#M260152, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11014094#M260177, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11021396#M260741, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11021443#M260744, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11021495#M260746, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11041016#M262449, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11041805#M262514, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11048021#M263051, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11066785#M264936, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11066826#M264938, /t5/premiere-pro-discussions/14-0-2-won-t-import-mov-anymore-quot-unsupported-compression-format-quot/m-p/11143078#M272023. Copyright 2022 Adobe. In response to macminiTJ. But once the bitrate reaches beyond the limit value, the video . Bengt Wrleby, Jan 27, 2014 9:40 AM in response to macminiTJ, Jan 27, 2014 3:49 PM in response to Bengt Wrleby, call only. I removed the 14.0.2 and reinstalled 14.0.1 and I'm back to work. I would suggest reinstalling the latest version of QuickTime (download link) and selecting the "Typical" installation. No change. (after deleting Media Cache) Please feel free to tr, Solid Advice on Deleting Media Cache files - Adobe Support Community - 10939958. Tried that, restarted PP and it's working fine. When i installed last update, there were a notification, that this version is curently for Apple Silicon, but i can also switch to Intel mode. 1-800-MY-APPLE, or. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. I have this same issue with MOV files from a Zoom Q2n. Just installed Premiere Pro 14.1. Quicktime quirkiness I a good reason to take control and bypass Quicktime and decode DSLR MOV files natively. I'll try uninstalling QuickTime and reinstalling it in a bit. This link title appears to users instead of the name of the document. Once selected, Windows will open any video files it detects using your chosen third-party player instead. QuickTime Player only supports MOV, MPEG, some AVI, and WAV files. Error: "this file us. Not too many issues except when I bring in a model from ZBrush which lugs it down. Importing .mov "Unsupported File Type : Unknown format" error Would be nice not to have to rename them though. Having the OS and the version of QuickTime if Windows would help us diagnose the issue. Select your third-party media player from the drop-down list. Conversely if you rename MP4 to MOV then Quicktime will be used. The original files are moved to an iMovie . To start the conversation again, simply ask a new question. Now from the Settings pop-up, click on the Manage apps from the left navigation menu. Users select a link to open a file that appears in the course. Tried that, restarted PP and it's working fine. Refunds. In response to Lieselotte, Nov 6, 2006 10:41 AM in response to F Shippey Sorry it's large but perhaps that's part of the problem I only record larger files. Currently converting one of the problem files to MP4 using VLC, but that's not a solution in my mind, it should just work in PP. I verified that 14.3 Beta build 19 (latest posted to Creative Cloud) was once again able to successfully import your clip. 11.06.2016:Do you have the problem, where you want to import a .mov (Quick Time Movie) in After Effects and then you see that annoying message:After Effects . In response to parylime, Jan 14, 2011 7:34 AM in response to parylime Click the format image and select an output format, such as MP4, WMV, AVI, H264, Xvid, etc. Just noted and installed another Premiere Pro update though, this one still said 14.0.4. What I used now is Brorsoft Video Converter. I also tried "convert to supported format" but it shows up as failed to convert file. https://www.dropbox.com/s/zp3t5lznhpmmsgw/ZO010001.MOV?dl=0. https://www.dropbox.com/s/zp3t5lznhpmmsgw/ZO010001.MOV?dl=0. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." on the .MOV files as the files where working on the Windows 7 OS and are not now is a concern . Error: "this file us. When I get back from town I'll see if restarting my computer has any effect. MOV: QuickTime File Format: Media container format: MOV is the file extension of QuickTime File Format. To determin the Video Codec do: Open the movie file with QuickTime-player (as it can open so many more) Then press [cmd-key + I-key] (opens Inspector) and here You can read. F Shippey, Nov 6, 2006 10:06 AM in response to Lieselotte, Nov 6, 2006 10:41 AM in response to F Shippey, Nov 7, 2006 8:49 PM in response to F Shippey, call .avi is really a Windows based format and some of the possible CODECs used aren't Mac playable. Sales and AVI: make sure the codec used to encode the AVI is installed on the machine. A forum where Apple customers help each other with their products. mov file formats for videos. Supported File Formats. I keep installing an update, testing it, removing it and reinstalling 14.0.1 and it works. However, after this didn't work, and multiple HitFilm/computer restarts didn't fix it, I realized that the trimmer window said, "The Media File is not Supported", while when I triedto import the clips again, .MOV was still included in the list of supported file types, but still wouldn't work inside of HitFilm. Also, are you experiencing this specifically with the larger files? Cannot import SHQ2 .mov file. Here you can convert a video (from extension 3gp to avi or wmv to flv, for a full list of supported extension, see-below) ) and formats (MP4, MOV, M4V, AVI, MKV, FLV, WMV, M2TS, etc Analysis: Adobe Premiere Pro support MOV files, but MOV is a multimedia container format which contains various types of data encoded using one Possible Solution 2 . im having same issue. Step 2. "The file has an unsupported compression type" importing MOV files. MOV from Apple Device: H.264 and PNG codecs only. How can a .mov be an "unsupported file type"? The 2019 Premier Pro opens the same file flawlessly. You can convert your file on your computer using video conversion software, and send it to your iPhone again. By "DSLR MOV", I mean files with AVC video and PCM audio. After you upload a file, you may be able to edit the link name to the file. Lieselotte. Thankfully I still have Premiere 2019 which works fine with them. The file plays fine in the QuickTime player and Windows Media Player, but after importing I get "File Not Supported" in the Media tab. Zoom Q8 for mine. Click Add Video button to import the MOV video (s) that has an import issue in After Effects. The MP4 container was based off Quicktime MOV and they are 99.9% identical siblings. Mostly I have 1080p30 files but I did just try a 1080p24 file. Search. As you have noted, 14.2 unfortunately does not have the fix for your supplied clip, but there was a recent fix in 14.3 Beta that should address this clip (it was also verified to address other Zoom clips we have in house). omissions and conduct of any third parties in connection with or related to your use of the site. Thanks for this reply. You can upload file attachments in your course, such as to an assignment. Please help. It should be working well after rebooting. Click Run to start the conversion. Clear search We may be on to something. No joy. Click the Output Format: drop-down icon to open the formats list. Second system was Win 10, QuickTime 7.7.7 and HitFilm 3 Pro. Everything you need to know about GPU in Premiere Pro. The file is 1920x1080/24fps and I can upload it if needed. Sigh PS - Premiere Pro CC 2020 14.0.1 still works fine. What i found.the trouble is only with MOVs, which were exported in GoPro Cineform Codec with and without Alpha. I'm happy to work with anyone (and as you can see below) have sent the information to Adobe people already. I was trying to run the Gunfire Tutorial (from Portal Combat), and the .mov flash video files were reading as non-supported. Step 1. My HitFlm Pro imports MOV from Canon fine. I've saved a PowerPoint presentation as a .mov and it plays fine on its own (as a quicktime movie.)
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