1. Magnolia Health Corporation: CEO Gone Phishing. To ensure that we really drive this point home, lets take a look at some stunning examples that show how dangerous phishing has become. Even though awareness of the problem has been rising based on data from numerous sources including the Verizon Data Breach Report. Below are some of the most common examples of spear phishing threats you're likely to encounter: 1. Image source: . And, despite how common knowledge these types of phishing attacks have seemed to become, they continue to work at a high rate. This year, healthcare phishing attacks also successfully penetrated the Oregon Department of Human Services (645,000 patients) and UConn Health (326,629 patients), according to Health IT Security. Darren holds a Bachelor of Science in Marketing from University of Wisconsin-Madison and lives in the Pacific Northwest where he spends as much time in the mountains as possible. Cofense Headquarters. The criminals took things a step further, though, and hacked the actual Dekalb Health site so that it would link to the fake charity website instead of the real one. 18. Email and Network servers have become attack-prone locations for hackers. Well imagine youre in finance for an organization, and you get an urgent request from your boss to wire money to a third-party entity. It should become clear by now that phishing just isnt going away. Here's another example of a hacker fraudulently posing as a company's CEO. As with the attack on Anthem Inc, the initial access to its network occurred in 2014 and was again the result of phishing emails sent to employees that installed malware, with the attack and malware infection going undetected for around 9 months. Always hover your mouse over the link to view its real destination. For example, hackers can disguise themselves as a manager or a vendor. Even if the link claims to point to a known, reputable site, it's always safer to manually type the URL into your browser's address bar. One of the biggest problems with most email security solutions is that in order to determine if the email is a phish, it reads the content of the email. It seems like such a small thing, but its this kind of brazen confidence that short circuits peoples skepticism moments before they become victims. Not only would an attacker be able to gather this same sensitive information, but theyd also have an easier time accessing some of the systems and information about how the hospital runs. If I can gain access to the account of someone with authority at a business or hospital, I can more easily manipulate people into helping me out. Thats why we must take phishing especially seriously in the healthcare industry. It asked the staffer for earnings data on some 5,000 employees earnings data for the 2015/2016 financial year. Fortunately, thats not really the information these hackers are after. A company called Ameriforge Group Inc. was on the receiving end of a CEO phishing attack back in 2014 that cost them close to half-a-million dollars. These brands are often spoofed in phishing emails because they are so common. So, lets dive into what phishing is, the types of phishing attacks that exist, and some examples and statistics as it relates to the healthcare industry specifically. Cofense notes that out of the potentially malicious emails reported by end users, one in ten were confirmed as malicious. As we round out spring each year, attacks relying on tax season become more common. In 2021 Tessian research found that employees receive an average of 14 malicious emails per year. Breach News
Patient monitoring outside of traditional healthcare settings can also employ biometrics, and biometrics are also being . Despite how simple they often are, phishing attacks continue to become a bigger and bigger threat to companies across all industries in the digital age. The largest and costliest healthcare data breach in history occurred at Anthem Inc. in February 2014 but was not detected for a year. If we know what were looking for, we can more easily spot iteven when our minds and focus are elsewhere. Common Phishing Email Examples According to the most recent phishing statistics, the most-phished brands are Google, PayPal, Apple, Yahoo!, etc. Its human nature to be both trusting and helpful. Unfortunately, its actually a lot worse: these attacks could cost people their lives. FRSecure is a full-service information security management company that protects sensitive, confidential business information from unauthorized access, disclosure, distribution and destruction. And phishing was a big reason. You likely see these all the time in your personal lifetext messages asking you to fill out a survey or telling you youve won something, or phone calls telling you your bill is overdue. So why have phishers decided to target the healthcare industry, and what can be done to stop them? If I can gain the Social Security information or bank account information of a healthcare executive through a tax scam, my return is a lot higher. The second most common healthcare phishing emails were alerts of new messages in a mailbox (25.5%). By now, I actually assume everyone understands what an email phishing attempt is. In this effort, we may see a PDF that looks like a purchase order or new nursing hour rotation for the month. . If the CEO of a multimillion-dollar business partner of yours tells you they need something immediately or if your bank alerts you that $6,000 had been stolen from your personal account, you will act on those right away. For example, back in May of this year, . fuels alcohol and substance misuse . If they take the bait, they can be educated as to what they did wrong (and reprimanded if it continues to happen). Its phishing prevention techniques include building a trust graph with this information and assessing the patterns and frequency of sender and recipient communication to identify anything outside the norm, such as changes to an email address or URL. Another example of phishing is sending out a phishing email for UPS tracking slip . The efforts are the same for businesses. Globally, the entire healthcare industry is worth roughly a trillion dollars. This is one of the examples of phishing attacks in healthcare where the failure to implement appropriate measures to block phishing attacks has proven costly. We may have told our doctors things almost no one else knows. Phishing is the most common method used by cybercriminals to attack businesses, especially those in healthcare. If you receive an urgent message asking you to verify your identity or unlock your account, it is probably a phishing attempt. The healthcare industry has become plagued by phish. In 2015, the healthcare industry was the second biggest victim of data breaches in the country. On its face, the methods of cyber attackers are all the same: find a weakness and exploit said weakness to gather information or access. Phishing Example: "Paperless W2". This is what a phishing email may look like. Attackers continue to probe vulnerable employees, and vulnerable employees continue to unintentionally leak sensitive information. There are a number of ways healthcare organizations can protect themselves. Criminal activity involving a healthcare record usually takes much longer to be discovered as well. These attackers arent taking money directly out of your accounts. So, we know the goal of a phish and we know the emotional responses they try to trigger to succeed in their phishing attempt. Rather than exploit a system or program, phishing exploits humans. An employee releasing sensitive information or credentials could pose problems down the line for all the reasons weve already discussed here. Whaling is a variation of spear phishing that targets the highest of powers at an organization. Phishing is a common type of cyber attack that everyone should learn . The 12 Most Costly Phishing Attack Examples to Date (Ranked from Highest to Lowest Cost) $100 million Facebook and Google $75 million Crelan Bank $61 million FACC $50 million Upsher-Smith Laboratories $47 million Ubiquiti Networks $44 million Leoni AG $31 million Xoom Corporation $21 million Path $18 million Tecnimont SpA These providers are far from alone: 110 health data breaches exposed 1.13 million patient records in just the first quarter of 2018, according to a May report by Protenus. The second most common healthcare phishing emails were alerts of new messages in a mailbox (25.5%). Especially given the distractedness that has come with a global pandemic, and the prioritization hospitals and other healthcare providers had to give to it, phishing remains a major cause of breaches in the industry. Zscaler reports a 29% increase in . When FRSecure conducts these exercises for clients, we have the most success when we impersonate their IT service provider. 2. Fake invoices - Notifications about an invoice that has not been paid The . Your company makes the payment, but the money never reaches your real suppliers, and is stolen in the phishing scam. Well, even scarier is that its only going to get worse. When the recipient of the phish opens it, issues within the email are highlighted to show why the email is suspect (and providing a teachable moment). Should you phish-test your remote workforce? Therefore, its impossible to know just how often this happens. The phishing email example above shows the sender's email address has the domain name "go-daddy-file.website." This alone should be enough to raise suspicion because it's not from a godaddy.com email account. For example, a cyber-criminal could use a phishing attack to gain access to a healthcare companys records, at which point they steal your social security number and health insurance information so that they can get free medical care. Phishing Case Study: Popular Supermarket. Worse yet, this trend isnt showing any signs of slowing down, much less reversing. names, birth dates, social security numbers, addresses, phone numbers and employment information. What is an Example of Pharming? Visibility and governance into how Box data is being shared. It was only after a follow-up email asked for another $18 million that the accountant became suspicious. Since these phishing attacks employ the Office 365 accounts of real people to send emails, they are very difficult to differentiate . So it's crucial to educate employees to recognize these traits to keep yourself and your company safe. A little later, though, well show you how they often take hundreds of thousands and even millions from big healthcare companies. Healthcare data is the founding stone of many big cyber attacks like phishing attacks, and ransomware attacks. However, far less sophisticated attacks often hit their mark, too, and the results are still incredibly devastating. As long as they lack a conscience, just about anyone can launch a phishing attack. Again, there arent a lot of details at the moment, but it began with another email to an employee that came from a trusted source. For its latest report, Cofense analyzed the responses to more than 135 million phishing simulations sent through its platform and approximately 50,000 real phishing threats reported by its customers. Review the current known fraud and abuse schemes below to learn more. Sadly, most targets probably dont come forward for fear of further exposure. Once again, a lot of the phishing activity . #4 Pharming. It all depends on the result the cyber-criminals are hoping for. HIPAA Journal's goal is to assist HIPAA-covered entities achieve and maintain compliance with state and federal regulations governing the use, storage and disclosure of PHI and PII. 495,949 individuals was compromised in the attack, and the attack went undetected for months. Copyright 2014-2022 HIPAA Journal. If you post an image on Facebook profiling one of your fantastic nurses or share an all-physician picnic you hosted and their badges are showing, an attacker can take the image of the badge and recreate it to make a fake one look more legit. 1. Author: Steve Alder is the editor-in-chief of HIPAA Journal. With every incident, reputation, business uptime, and finances are all at risk of being impacted. If they asked you in person, thats probably something youd take on immediately. Contact us today to learn more about Clearnedin anti-phishing solutions for healthcare. Youve probably also read about all the different forms of hacking that have been done by political activists who often hope to expose corruption in governments, politicians or corporations. The high cost of phishing has been highlighted this week with the announcement of a settlement between the HHS Office for Civil Rights and Anthem Inc. Protect employees as they videoconference with users. The most common healthcare phishing emails were fake payment notifications (58%). Protection and visibility across your org's G Suite Gmail and GDrive. If employees access personal social media on their work devices, any attack success could directly impact your internal assets. . He joined Infosec in 2010 and has since grown the marketing team from one staff person to 18. Health (5 days ago) People also askHow common is phishing in the healthcare industry?How common is phishing in the healthcare industry?Phishing is one of the most common cyber-threats across the board, with 81% of organizations affected by phishing last year. However, experts are starting to think another reason may simply be that employees at these companies already have their hands full. Magnolia Health Corporation (MHC) is a rehabilitation and nursing home healthcare provider, and now, a phishing scam victim. Phishing Example 2: The email is a spoof of an MS Teams notification . It is usually performed through email. Plenty of what we just covered should definitely worry you. The activity is simply too financially rewarding and difficult to root out. Pharming involves hijacking the user's browser settings or running a background process that automatically redirects users to a malicious site. In these documents malicious payload is built into the file. The best way healthcare organizations can combat phishing is through an anti-phishing platform. A cyber criminal will design a carefully-worded phishing email which includes a link to a spoofed version of a popular website. They say you're eligible to register for a government refund. The stress associated with cybercrimes like identity theft, financial fraud, tax fraud, and other crimes related to a cyberattack, can have huge implications on the mental health of the victims involved. So its not hard to understand why phishing specialists would want to cast all their lines in that particular body of water. U.S. Department of Health and Human Services. Its scary to think about what kinds of information could be obtained by phishing a healthcare organization. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Incident Response Statistics: How Do You Compare? Reputation, business uptime, financials, and patient safety (human lives) will always be concerns when it comes to healthcare incidents. Cofense is the leading global provider of human-driven phishing defense solutions, which are used by half of Fortune 500 companies to improve resiliency to phishing attacks. Clearedin is one such platform. In 2021, University of San Diego Health was the victim of a phishing campaign that saw several employee email accounts compromised, which give the attackers access to sensitive patient, student, and employee information. Increased phishing volumes. These cyber threats pose the highest risk to patient information and healthcare data security. Cyber Actors Exploiting MS Exchange Vulnerability, 6 Basic Cybersecurity Measures for New Businesses, Introducing Project Hyphae: Free Threat Intel, Information Security News Roundup August 2022, Privileged User Awareness: Defend Your Most Valuable Targets, Information Security News Roundup July 2022, FTC Safeguards Rule: What you Need to Know. The Office for Civil Rights fined Premera Blue Cross $6,850,000 over the incident, Premera settled a multi-state action for $10,000,000, and a class action lawsuit for $74 million. Your email address will not be published. This is an example of a spear phishing email involving a fake Microsoft Teams notification. Many of the examples of phishing attacks included below could have been prevented had low-cost solutions been implemented. Healthcare phishing scam education and training is one way, however, this should never be a one-and-done session. The companies as a whole are focused on juggling so many priorities that even something as important as cyber-security can fall by the wayside. As far back as 2011, criminals were going after healthcare companies. Cofense data shows that the most effective methods for reducing risk from phishing are training and phishing simulations. In the HIMSS survey, 82% of respondents said they conduct phishing tests, of which 58% were able to report their click rate. Across all 23 industry sectors that were represented in the study, 21% of reported crimeware emails contained malicious attachments. While most people wont mind this if its simple spam, it poses a big problem and a HIPAA compliance issue when the email holds an electronic health record (EHR) file, which includes billing data, patient information, medical history, diagnoses, medication, allergies, radiology images, and lab test results. Detection and defense against internal and external attacks. Online scam artists accounted for 28.6% of leaked informationwith negligent insiders coming in second with 20%. Don't trust the URL you see! The vulnerability is just us. Tandem Diabetes Care - The healthcare company is known to develop medical devices for patients with diabetes. Education becomes a critical component of this. Youve seen how easy it can betheres generally no real hacking involvedand the upshot could easily be hundreds of thousands of dollars. Phishing is the practice of infecting a seemingly innocuous email with malicious links. They didnt stop there, though. They understood how to talk like a high-powered attorney who knew what he was doing and how to act like a CEO who had a serious business matter that had to be handled. Instead of "baiting" their victims, the attackers are .
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